to get a good laugh

My journey with state run health insurance has been quite an adventurous one! If anyone knows of a doctor that is affordable sans insurance, let me know...

I applied for AIM (Access for Infants and Mothers) in May. I am hoping to receive my welcome letter any day now! I like to consider myself a logical, competent person. I can fill out paperwork and appease the unpredictable desires of a bureaucracy; but I have been tangled in illogical scenarios I never imagined. I won't rehash the entire story, it would take days, but here is the latest:

My application was finally accepted but a $50 payment was needed. I had sent one in May, but due to my application being rejected numerous times for ridiculous reasons, they issued a refund in late June. I moved in late June, never received the check and never cashed it. I agreed to send another money order to get the process going and deal with the duplicate payment another day.

I was off to the lab for blood tests today. I'd sent the payment several days ago and thought, "It would be great if I could call AIM and get the info that will be on the insurance cards so I can give it to the lab".

I first spoke with a curt gentlemen named Caesar. I could tell he hated his job, I couldn't blame him.

"I was just wondering if you had received my money order?"

"No" said Caesar.

"Does it go through another department first, could I perhaps speak with them?"

"They are posted immediately by the mailing department."

I have to say this shocked me, considering you have to wait three days to see if they even RECEIVED a fax.

"Alright, thank you."

It sounded fishy. Although it would be completely illogical to call back and ask another person, with the same computer system the same question, it just made sense to me, perhaps I'm begining to think like them. This time a slightly more lively, albeit, slow, foreign woman named Gina.

"I was calling to see if you have received my money order?"

"Let me check... did you mail it or fax it?"

....seriously....

"Mailed it."

"Yes" said Gina, "We received it today."

"Excuse me?" uttered out of sheer disbelief.

She felt the need to repeat her last statement verbatim but taking about 30 seconds longer and making sure to enunciate each syllable.

"Yesss.....wweeeeee.....reeeceeeeeived...iiiit....toooodaaaaay."

I've solved the mystery! If it doesn't make sense, do it. If what you feel you should do seems counterproductive, illogical and is sure to waste time and resources it must be the proper course of action!

I wish I would have learned this five months ago.